tprc. is a full-service PR & digital marketing agency. We create bespoke strategies and campaigns that are designed to deliver results.
Last updated: June 2026
This privacy policy explains how The Public Relations Company (Production) Limited, trading as tprc., collects, uses and protects personal information.
We are committed to protecting your privacy and handling your personal information lawfully, fairly and transparently in accordance with UK data protection law, including the UK General Data Protection Regulation, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations and relevant updates under the Data (Use and Access) Act 2025.
The Public Relations Company (Production) Limited
2 Innovation Drive
Green Park Business Park
Newport
East Yorkshire
HU15 2FW
United Kingdom
UK Registered Company No: 05231320
Website: www.tprc.co.uk
For the purposes of UK data protection law, The Public Relations Company (Production) Limited is the data controller for the personal information described in this policy, unless we explain otherwise.
Our privacy and data protection contact is:
Antony Smith
Email: antony@tprc.co.uk
Postal address: The Public Relations Company (Production) Limited, 2 Innovation Drive, Green Park Business Park, Newport, East Yorkshire, HU15 2FW, United Kingdom.
You can contact Antony if you have any questions about this privacy policy, want to exercise your data protection rights, or want to make a complaint about how we handle your personal information.
The personal information we collect depends on how you interact with us. It may include:
We may also collect information that you choose to provide to us during calls, meetings, events, emails, surveys, campaigns or social media interactions.
We collect personal information when:
We use personal information for the purposes set out below.
| Purpose | Examples of personal information used | Lawful basis |
|---|---|---|
| Responding to enquiries | Name, contact details, message content, organisation | Legitimate interests or steps before entering into a contract |
| Providing services to clients | Contact details, business information, project correspondence, campaign information | Contract and legitimate interests |
| Managing client, supplier and partner relationships | Contact details, correspondence, billing and contract information | Contract, legitimate interests and legal obligation |
| Marketing our services | Name, business contact details, organisation, marketing preferences, engagement data | Consent or legitimate interests, depending on the communication and recipient |
| Sending newsletters or updates | Name, email address, preferences, engagement data | Consent or legitimate interests, where permitted |
| Managing email marketing and CRM records | Contact details, preferences, form submissions, campaign engagement | Consent, legitimate interests and legal obligation for suppression records |
| Running events or meetings | Name, contact details, organisation, attendance information | Legitimate interests, contract or consent |
| Website analytics and improvement | IP address, cookie identifiers, browser/device data, website usage | Consent where required by PECR, or legitimate interests for essential security and basic operation |
| Online advertising and campaign measurement | Cookie identifiers, device information, engagement data | Consent where required by PECR |
| Website security and fraud prevention | IP address, logs, technical data | Legitimate interests and legal obligation |
| Recruitment | CV, application details, contact information, interview notes, references where applicable | Steps before entering into a contract, legitimate interests and legal obligation |
| Legal, regulatory and accounting compliance | Contact details, contracts, invoices, correspondence | Legal obligation and legitimate interests |
| Handling complaints and data protection requests | Identity details, contact details, request details and correspondence | Legal obligation and legitimate interests |
Where we rely on legitimate interests, our interests may include running and promoting our business, responding to enquiries, managing client relationships, improving our website and services, protecting our systems, and keeping appropriate business records. We only rely on legitimate interests where we have considered your rights and interests and where we believe our use of your information is proportionate.
Where we rely on consent, you can withdraw your consent at any time. For example, you can unsubscribe from marketing emails using the unsubscribe link in the email or contact us at antony@tprc.co.uk.
We may use your personal information to send you marketing communications about our services, news, insights, events or updates that we think may be relevant to you.
We may send marketing communications where:
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting antony@tprc.co.uk.
If you opt out, we may keep limited information about you on a suppression list to make sure we do not send you further marketing communications.
Our website uses cookies and similar technologies.
Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the website to work. Others help us understand how people use our website, improve our services, measure campaigns or support marketing activity.
We may use:
Non-essential cookies, including analytics and marketing cookies, will only be used where we have the consent required by law.
You can manage your cookie preferences through our cookie banner or cookie settings tool. You can also control cookies through your browser settings.
Our separate Cookie Policy should provide more detail about the cookies we use, including cookie names, providers, purposes and retention periods.
We use Google Analytics to understand how visitors use our website and to help us improve user experience. Google Analytics may collect information such as pages visited, time spent on the website, device type, browser type, approximate location and interactions with the website.
Where required by law, Google Analytics cookies will only be used with your consent.
When you submit information through a form on our website, we may store that information in our website content management system and in our CRM and email marketing platform, including ActiveCampaign.
We use this information to respond to your enquiry, manage our relationship with you, keep appropriate business records and, where permitted, send relevant marketing communications.
You can unsubscribe from marketing communications at any time.
Our website may include embedded content from third-party websites, such as videos, images, social media posts, maps or articles.
Embedded content from other websites behaves in the same way as if you had visited the third-party website directly. These third parties may collect information about you, use cookies, embed additional tracking and monitor your interaction with that content, particularly if you are logged into an account with that third party.
We are not responsible for the privacy practices of third-party websites. You should read their privacy policies and cookie notices.
We may share personal information with trusted third parties where necessary for the purposes described in this policy. These may include:
We only share personal information where we have a lawful basis to do so and, where required, appropriate contracts or safeguards are in place.
Some of our suppliers and service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take steps to ensure it is protected in accordance with UK data protection law. This may include relying on:
You can contact us if you would like more information about the safeguards used for international transfers.
We keep personal information only for as long as necessary for the purposes for which it was collected, including for legal, accounting, reporting and business record purposes.
Our retention periods depend on the type of information and the reason we use it. As a general guide:
| Type of information | Typical retention period |
|---|---|
| General enquiries | Up to 24 months after the last meaningful contact, unless a longer period is needed |
| Client records and project correspondence | Up to 7 years after the end of the client relationship or relevant project |
| Supplier and contract records | Up to 7 years after the end of the relationship or contract |
| Invoices and accounting records | Usually 6 years plus the current financial year |
| Marketing contacts | Until you unsubscribe, object, or we decide the information is no longer relevant |
| Marketing suppression records | As long as needed to respect your opt-out |
| Website analytics data | In accordance with our analytics settings and cookie policy |
| Recruitment records for unsuccessful applicants | Usually up to 12 months after the recruitment process ends |
| Data protection requests and complaints | Usually up to 6 years after the matter is closed |
| Security logs | As long as needed for security, fraud prevention and investigation purposes |
We may keep personal information for longer where required by law, where there is a dispute, investigation or legal claim, or where we need to preserve evidence.
Subject to certain legal conditions and exemptions, you have the following rights in relation to your personal information:
You can exercise your rights by contacting antony@tprc.co.uk.
We may need to confirm your identity before responding to your request. We will usually respond within one month, unless the law allows us more time.
We may use limited profiling or segmentation for marketing purposes, for example to understand which services, content or updates may be relevant to particular business contacts.
We do not use solely automated decision-making that produces legal or similarly significant effects on individuals, unless we tell you separately and provide the safeguards required by law.
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You can make a data protection complaint by contacting:
Antony Smith
Email: antony@tprc.co.uk
Postal address: The Public Relations Company (Production) Limited, 2 Innovation Drive, Green Park Business Park, Newport, East Yorkshire, HU15 2FW, United Kingdom.
When we receive a data protection complaint, we will:
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.
The ICO will usually expect you to raise your concern with us first.
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include access controls, secure systems, staff guidance, supplier checks, backups, monitoring and other security controls appropriate to the nature of the information we hold.
However, no website, email system or online service can be guaranteed to be completely secure. You should take care when sending information to us electronically.
Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at antony@tprc.co.uk.
We may update this privacy policy from time to time to reflect changes in our business, services, technology, suppliers or legal obligations.
The latest version will be published on our website with the date it was last updated.
If you have any questions about this privacy policy or how we use personal information, please contact:
Antony Smith
Email: antony@tprc.co.uk
